yt99's Privacy Policy

What Information We Collect

When you register and use services on yt99, we collect two types of information — information you provide directly, and information collected automatically through technology.

1.1 Directly Provided Information

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Copy of national identity card or passport (when identity verification is required)
• Address and residential information
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank accounts)
• Messages or complaints you send to customer support

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Your activity time on the platform and gaming history
• Cookie and session data
• Page visit logs and clickstream data

Purpose of Using Information

yt99 uses the information collected from you for the following purposes:

• To create, manage, and secure your account
• To verify your age (services are provided only to those aged 21 or above)
• To process financial transactions and confirm deposits and withdrawals
• To prevent fraud, money laundering, and illegal activities
• To provide customer service and resolve complaints
• To improve the technical quality of the platform and add new features
• To implement responsible gaming policies
• To meet legal obligations

We do not sell your information for marketing or third-party advertising.

Legal Basis for Using Information

yt99 processes your personal information on the following lawful grounds:

• Contractual necessity: Processing your information is required to fulfill the service agreement with you.
• Legal obligation: To comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Legitimate interests: To prevent fraud, ensure platform security, and improve services.
• Consent: In specific cases (such as marketing communications), based on your explicit consent.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the yt99 website. Cookies are small data files stored in your browser.

4.1 Types of Cookies We Use

• Essential cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional cookies: Remember your preferred language and page settings.
• Analytics cookies: Used to understand how the site is used, which helps us improve our services.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some yt99 services to not function correctly.

Sharing Information with Third Parties

yt99 does not sell your personal information to third parties. However, limited information may be shared in the specific circumstances below:

5.1 Service Provider Partners

Information may be shared with our trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), technical infrastructure, and security services. These partners may only use the information for the purpose of providing services, and they are also bound by strict confidentiality agreements.

5.2 Legal Obligation

Information may be disclosed in response to court orders, investigations by regulatory authorities, or other legal requirements.

5.3 Fraud and Abuse Prevention

In cases of suspected fraud or money laundering, information may be shared with the relevant authorities.

Data Storage and Security

yt99 stores your personal information on secured servers. We apply industry-standard security measures:

• SSL (Secure Socket Layer) encryption technology — all data transmission is encrypted
• Secure database storage and regular security audits
• Restricted access controls — only authorized personnel can access information
• Two-Factor Authentication facility
• Regular system updates and vulnerability assessments

6.1 Data Retention Period

We retain your information only for as long as necessary:

• Active account data: for as long as the account remains active
• Financial transaction records: for the period required by legal obligations
• After account closure: for the period required by applicable rules, after which it is securely deleted

Your Rights

As a user of the yt99 platform, you have the following rights regarding your own information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request deletion of your information (subject to legal obligations).
• Right to restrict processing: You can object to the use of your information for specific purposes.
• Data portability: You can request a copy of your information.
• Withdrawal of consent: You can stop the processing of information collected on the basis of your consent.

To exercise these rights, contact our support team. We will respond to your request as quickly as possible.

Protection of Minors' Information

yt99 provides services only to those aged 21 or above. We do not knowingly collect any information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete all associated information.

Parents are requested to keep a close watch on your underage child's online activities.

International Data Transfer

yt99 is a platform operating in an international environment. For the purposes of managing technical infrastructure, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers always take place through encrypted channels
• Adequate security measures are in place at the destination server
• Third-party service providers comply with our privacy standards

Changes to the Policy

yt99 may update this privacy policy as needed. If significant changes are made, we will post a notice on the website and notify registered users by email. Continued use of the platform after an updated policy is published will indicate that you agree to the revised terms.

We encourage you to regularly review the policy date and content for any changes.

Responsible Gaming and Information

yt99 is committed to ensuring responsible gaming. Using information collected for this purpose, we monitor user gaming behavior and take precautionary steps when needed. Visit our Responsible Gaming page to learn about setting your gaming limits or using the self-exclusion feature.